Managed IT support and services Heathrow

We take care of the technical stuff so you don’t have to.

Your IT Solutions, all in one place.

Pure Technology Heathrow will partner with your organisation, taking the time to fully understand the scope of your requirements. We’ll then agree an innovative plan to deliver Managed IT services, improving your organisational efficiency, saving time and money, enabling your business to grow successfully.

IT Support

24/7 monitoring and support
desktop1-400x246

Voice

A true telephone system evolution
heathrow-voice-img1

Connectivity

Super fast and reliable broadband
broadband-home-400x246

Backup / DR

Keep business data secure at all times
cloudbackup-home-400x246

Security

Secure your IT environment
it-secitiy-img3

Make your IT a priority with Pure Technology

We’ll take care of the rest for you

microsoft logo img2
wmware logo1
datto logo1
sophos logo1
webroot logo1
mimecast logo img4
dell logo img2
cisco logo img2
cisco logo img3

Frequently asked questions

Managed support services in IT, provided by a “Managed Services Provider” (MSP), are one of the leading ways modern businesses keep their IT systems secure from cyberthreats. Typically, managed support services in IT include around-the-clock cyberthreat monitoring and prevention, after-hours security patching and updates, and detailed reporting on IT security over a specified timeframe (like a month). Beyond that, most MSPs provide additional services, such as on-site support, business continuity, or software licensing management, but all MSPs are different. It’s best to ask every MSP what they offer.

There’s no such thing as “standardised pricing” for managed IT support services because many MSPs intentionally make it hard to understand what they offer. In many cases, comparing MSPs in terms of price can feel like comparing apples and… orangutans. To find the right MSP at the right price for your needs, your best bet is to find the rare MSP that offers all-in, fixed-fee pricing with no hidden costs. When you find that combo, give yourself a high five for your awesome research skills.

…By the way, Pure Technology happens to offer exactly that combo (plus endless free high fives), so you know where to start looking.

The main benefits of managed IT support services are peace of mind and lower overall technology costs. Peace of mind because you know that your data is secure from ~99% of cyberattacks (there’s no such thing as 100% security) and because you can call for IT support any time you need it. The lower overall costs often surprise business leaders who don’t realize that data breaches, non-compliance, and business downtime are costly. When it comes to managed IT services, an ounce of prevention is more cost-effective than a pound of cure.

Simply put: most organisations use managed IT services because modern cybersecurity is a pain in the neck. Securing your networks and devices takes constant attention to the most minuscule details on a daily basis. Cybersecurity has high stakes too: even one single missed detail has the potential to let malicious hackers into your systems. Even if you have an in-house IT team to handle your business technology, they might not have the time to painstakingly focus on security day in and day out. Most in-house teams are too busy putting out fires to keep up with comprehensive cybersecurity.

Trying to decide between managed services vs. consulting? Professionals in both focus areas will help you determine the best business technology to support your company’s future, and both will implement that technology for you. Here’s how they differ: Though a consultant typically walks away at the end of an implementation or other engagement, a managed services provider (MSP) will support your company’s IT for years to come, developing a long-term relationship that keeps your technology working well, worry-free.

Businesses of all sizes and in all industries use Managed Services for a variety of different reasons.  Small to medium size companies use MSPs to provide full IT services so they can focus on their core business and maintain operational cost control.  Larger companies may use an MPS to augment the in house IT staff, having the MSP handle the more day to day tasks freeing up resources to complete more strategic projects.  Companies that need 24x7x365 monitoring and alert will engage an MSP to assist with that coverage.

Get in touch

    This page is related to: it support Heathrow